FAQs

1: How long will it take to receive my order?
Here are our estimated delivery times:

• Handling time: 1-2 business days (Monday through Friday)
• Transit time: 5-7 business days (Monday through Friday)
• Estimated delivery time: 6-9 business days (Monday through Friday)

For more details, please refer to our Shipping Policy.

2: Do you offer free shipping?
Yes, we offer free shipping on all orders in the United States.

3: What payment methods do you accept?
We accept the following payment methods:

• Visa
• Mastercard
• American Express
• UnionPay
• JCB
• PayPal
• Shop Pay
  
• Google Pay
• Apple Pay
• Afterpay
  

For more details, please refer to our Payment Options.

4: What if I receive a defective product?
If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return and Refund Policy.

5: How can I contact customer support?
You can reach our customer support team through the Contact Us page or by emailing us at support@nomadex.co.

6: What is the process for exchanging a product?
For detailed information about product exchanges, please refer to our Return and Refund Policy.

7: How can I track my order?
You can track your order through the Track Your Order page on our website.

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM (MDT)

Email: support@nomadex.co
Phone Number: +19176954943

Business Information
Nomadex is operated by Nomadex Ecom LLC, a company registered in the United States.

EIN: 30-1443585
DUNS: 138591382

Address:
1021 E Lincolnway Suite 7998, Cheyenne, WY 82001